Returns & Exchanges
At My Bee Balm, we want you to love your natural glow, which is why we offer a 30-day satisfaction guarantee on all our honey-infused skincare products. If you are not completely satisfied with your purchase, we are happy to assist you with a return or exchange.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to start the process.
Pack Your Items
Carefully place the items in their original packaging, ensuring the lids are tightly sealed to prevent leaks during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
Receive Your Refund
Once our hive receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing